Help

For Event Organizers:

 

1. Getting Started:

  • Learn how to create your first event on Eeziticketz.
  • Customize your event details, including name, date, time, and venue.
  • Set up ticket types, pricing, and quantities.

2. Digital Ticket Management:

  • Understand how our digital ticketing system works.
  • Access and download attendee lists.
  • Resend digital tickets to attendees.

3. QR Code Scanning:

  • Integrate QR code scanners or use our mobile app for seamless entry.
  • Learn how to validate digital tickets in real-time.
  • Troubleshoot common scanning issues.

4. Security Features:

  • Explore security measures to prevent ticket fraud.
  • Set up access control and restrictions.
  • Enhance the overall safety of your event.

5. Analytics and Reporting:

  • Track attendance and receive real-time insights.
  • Utilize data to improve future events.
  • Export reports for your records.

6. Customization Options:

  • Personalize your event page.
  • Add custom branding and logos.
  • Tailor the ticket purchase process to your liking.

For Attendees:

 

1. Purchasing Tickets:

  • Find events and browse ticket options.
  • Understand the ticket purchasing process.
  • Receive and store digital tickets on your mobile device.

2. Event Entry:

  • Present digital tickets at the venue entrance.
  • Troubleshoot common entry issues.
  • Access additional event information through our app.

3. Digital Ticket Assistance:

  • Resend digital tickets if needed.
  • Ensure your digital ticket is valid.
  • Contact event organizers for specific inquiries.

4. Account Management:

  • Create and manage your Eeziticketz account.
  • Update personal information and preferences.
  • Reset passwords and troubleshoot login issues.

5. Feedback and Support:

  • Provide feedback on your experience.
  • Contact our support team for assistance.
  • Report any technical issues.

Contact Us:

If you can’t find the information you need in our help center, don’t hesitate to reach out. Our support team is ready to assist you. Contact us via email

Thank you for choosing Eeziticketz! We’re committed to making your event planning and attendance stress-free and enjoyable.